About Us

We create cost-effective online continuing professional development programs for health and social service professionals.Working closely with our partners, we customize synchronous, asynchronous and blended formats to the needs and environments of learners. Recent national partners include the United States Department of Health and Human Services, Children’s Bureau, National Commission for Community Service, United States Department of Agriculture, Centers for Medicare and Medicaid Services, the United States Department of Justice, and the National Association of Regulatory Administrators. Recent Maine partners include the Maine State Departments of Education, Transportation, and Health and Human Services.

Making Learning Relavent

What do we value most about what we do?

How do we translate these values to an online experience?

Technology That Works

Our broad range of software and applications focuses on the user’s experience. We help you select the best options for your project based on technology that’s easy to use, accessible, and cost effective.

Our partners’ needs drive technical designs that allow for updating, flexibility, and the ability to transfer the training to multiple platforms. Whenever appropriate, we use open source technologies; and, if it’s your preference, we also make training available via mobile devices.

Projects

Continuing Professional Education Online
We create cost-effective online continuing professional development programs for health and social service professionals. We work closely with our partners to customize synchronous, asynchronous and blended formats to the needs and environments of learners. 

National partners have included the United States Department of Health and Human Services, Children’s Bureau, National and Community Services, United States Department of Agriculture, Centers for Medicare and Medicaid Services, the United States Department of Justice, and the National Association of Regulatory Administrators. Maine partners have included the Maine State Departments of Education, Transportation, and Health and Human Services.

 A sample of current projects includes:

National Association of Regulatory Administration (NARA)
This online education program features four courses that lead to the first national credential for regulatory administrators. The content is developed via a partnership between Muskie and subject matter experts at NARA and is based on decades of research and tested regulatory policies and procedures. The course design is highly interactive, allowing licensors to apply their learning to case studies and scenarios. 

Leadership Academy for Child Welfare Supervisors
This training focuses on the vital role of the case manager in meeting federal HCBS waiver assurances. The training methodology relies heavily on scenario based learning; the course features two unique story lines that are based on two unique audiences.  Development of the training was funded by the Federal Centers for Medicaid and Medicare Services (CMS).

Home and Community based Services (HCBS) Waiver Assurance
This training focuses on the vital role of the case manager in meeting federal HCBS waiver assurances. The training methodology relies heavily on scenario based learning; the course features two unique story lines that are based on two unique audiences.  Development of the training was funded by the Federal Centers for Medicaid and Medicare Services (CMS).

Staff

Adam Bowman is an expert database and web designer. His specialties include Flash, Actionscript, AJAX, Javascript, XHTML, CSS, PHP, MySQL, XML, JSON, Python, Google Gadgets API, Google Gadget Ads, Google App Engine, and YouTube Player API. Adam is recognized for his strong coding ability in many different programming languages and frameworks and for staying current with the latest trends.

Crystal French is a Creative and Quality Director.  With over 15 years of experience in technlogy, Crystal brings a broad base of knowledge to the team.  Her skills include graphic design, web design, video editing and instructional design.  She has a growing interest in developing scenario-based learning experiences and deepening her instructional design skills.

DeeDee Reardon is a Distance Education Web Design Specialist at Muskie. She has been assisting in the design and implementation of web sites and distance learning projects for public sector professionals since 2001. DeeDee's specialization is in the areas of graphic design, video editing, photography, animation, and programming interactive activities.

Jessica Hinckley

Jessica Wakem

Lisa Hinckley is a Distance Education Web Design Specialist at the Center. Lisa’s focus has been with Course Management Systems, graphic design, web design, video editing and instructional design. In addition to her excellent technical skills, she adds the ability to understand client needs quickly.

Marshall Soloway has managed and developed distance learning projects for over eight years and is the Director of the Learning Innovation Center. His passion lies with finding new technologies to assist in the skills development of public sector professionals. Marshall has his Master’s Degree in Public Policy and Management and is an adjunct professor in the program.

Contact Us

Learning Innovation Center
Muskie School of Public Service
info@Learninginnovationcenter.org
(207) 626-5267